Your time at HAJ
Welcome to Hannover Airport! You'll find the most important information regarding your time at Hannover Airport here.
Hannover Airport central service number +49 (0)511 977-0
Deutsche Messe AG +49 (0)511 89-0
Hannover Marketing und Tourismus GmbH +49 (0)511 12345-111
Tourismus Region Hannover e.V. +49 (0)511 3661-981
Travel Service Lounge +49 (0)511 65610310
You'll find information about the city, the Hannover region and Lower Saxony via the following link. Link
Travel Service Lounge
The Travel Service Lounge in the middle of the Airport Plaza shows what Hannover, the region and Lower Saxony has to offer tourists. Link
Deutsche Messe AG
You'll find the Deutsche Messe AG information counter on the arrivals level in Terminals A and C during trade fair periods.
EC cash machines can be found in all terminals. A money changing machine is also available on the arrivals level in Terminal B.
You'll find a Sparkasse branch with counters and a 24h self-service area on the departures level in Terminal B. There's also a Travelex travel bank with an exchange office which is open every day from 5:45 until 21:15.
At Hannover Airport, you'll find a wide range of eating places for all tastes and occasions as well as a number of shops for buying last-minute items and souvenirs. More
Hannover Airport offers attractive lounges where you can relax and escape the stress of traveling. More
Wireless Internet access (WLAN)
60 minutes free WLAN at Hannover Airport
Still waiting or already surfing? – 60 minutes' free WLAN is now available for all passengers and visitors at Hannover Airport.Make the most of your time spent traveling: We offer you Internet access via the Telekom WLAN in all three terminals. The first 60 minutes WLAN every day are free. After that, surfing will be charged at the standard Telekom rates.How to go online:
Step 1: Enable WLAN on your device (laptop, notebook, smartphone etc.) and search for available networks
Step 2: Select "Telekom" and click on "Connect"
Step 3: Launch your web browser and enter any Internet address
Step 4: The Hotspot Portal will appear
Step 5: Enter your mobile phone number on the start page
Step 6: You'll receive your access code in a text message sent to your mobile phone
Step 7: Enter the access code in the Hotspot Portal
Step 8: Enjoy your 60 minutes free WLAN
You'll receive further information when logging on to the network.
You'll also find free WLAN access at McDonald's, the Marché Bakery and in the Lufthansa Lounge.
With the Tax refund scheme, you can shop in Germany and then claim back the tax when you leave the European Union (EU). You'll find more information about claiming back VAT under the Tax refund scheme here.