Corporate principles › › ›

  1. We operate and develop our Airport growth-oriented and with sustainable profitability

    › Our most important objectives include the acquisition and administration of the respective traffic, and the full usage of our space and properties
    › Sustainable profitability and growth orientation are the foundation of our activities
    › We utilize technical progress specifically for the enhancement of our business
     

  2. We will be Germany’s most customer-friendly airport
    › We promote us passionate to reach our customer in the highest level of satisfaction
    › We live customer orientation and surprise our customer in a positive way
    › Our market presence is appealing and clearly recognizable

  3. We are corporate in going about our business

    › We target an appropriate and permanent interest return on invested capital
    › We are extremely responsible in dealing with our assets
    › Entrepreneurship and foresight characterize how we work
     

  4. We see ourselves as a motor for the sustainable development of our region
    › Hannover Airport is an important factor for companies in the catchment area and injects employment and income-effective stimuli into and for the entire region
    › Thereby create our Airport a base for improvement of the regional area quality

  5. We accept our responsibility for our environment

    › We target resource-friendly consumption. We ensure environmental compatibility with all of our processes
    › We maintain a responsible, dialog and solution-oriented treatment of our surroundings

  6. We promote and support our employees

    › We recognize and develop employee potential
    › We qualify, provide room to evolve and promote the transferral of responsibility (rights and obligations)
    › We reward according to application, performance and results

  7. We understand leadership as an exemplary function and obligation

    › We communicate with meaning and objectivity
    › We lead by example
    › Tasks, competencies and responsibility for results are all coordinated as much as conceivably possible

  8. We “live” a corporate culture that is characterized by confidence and acceptance

    › Our communication is open, fair and understandable – both inwards and outwards
    › We accept and trust one another
    › Changes are challenges and opportunities
    › We demonstrate social responsibility in difficult situations
    › We are successful because of our ability to learn, our flexibility, and our focus on improvement

  9. We ensure an active value management system

    › Clear structures and regulations are the order of the day
    › Our processes are transparent, fair and comprehensible

Corporate principles