Luggage regulations vary from one airline to another. The information regarding hold luggage provided here is therefore intended as a guide only. For exact details of the regulations, please contact your airline or travel agent.
All items of luggage which, owing to their particular form, cannot be handled automatically by the baggage system are regarded as bulky luggage. You'll find more detailed information regarding the check-in procedure for bulky luggage and the regulations that apply here.
The relevant airline is responsible for lost or damaged luggage. You should therefore contact the airline with which you flew. Please have your boarding card and your baggage receipt tag ready when making a complaint.
You'll find an overview of the baggage tracing counters at Hannover Airport and the contact persons at the airlines here.
If you need to leave your luggage at the airport for security reasons or you don't want to carry it with you while you're at the airport, you can deposit it with us.
Please note that certain items are not allowed in your hand luggage or your hold luggage when flying. You can find out which items are classed as dangerous here.