Preparing to travel
Informing your travel agent or airline
If necessary, ask your doctor whether you are fit to fly from a medical point of view before booking.
If you have reduced mobility, please inform your travel agent or airline no later than 48 hours before departure and give details of the assistance and aids you'll require at the place of departure, in the aircraft, when changing planes and at your destination.
If you use your own wheelchair, please inform your airline giving details of its dimensions and weight.
If you use an electric wheelchair, please give details of the battery type when booking. Gel and dry batteries can be left in the wheelchair, but you must secure and disconnect them before checking in. You may also need to insulate the poles.
Special regulations apply to wet batteries because they are classed as dangerous items.
In view of this, please inquire with your airline.
Guide dogs for disabled passengers are very welcome at the airport, but they must be kept on a lead.
If you wish to travel with your guide dog, please contact your airline in advance regarding the regulations which apply when traveling with animals. Otherwise, the strict quarantine rules could prevent your dog entering your destination country.
In the days leading up to your trip, you should check with your airline whether the requests you made when you booked have actually been taken into account.
Pacemakers, artificial limbs etc.
The Federal Police uses the very latest scanning systems at Hannover Airport.
If you have a pacemaker, artificial limbs etc., you can ask to be checked without the use of scanners.
Please speak to the security staff. A certificate will make the procedure easier.