Handling & Operations

Handling Request


If you are planning to make us one of your desintations, please submit your individual handling request here.

Submit Handling Request


Bild Peter Alpers
Peter Alpers

Leiter Entgelte und Vertragsmanagement

Safety Management

The Safety Management Systems (SMS) serve to ensure safety within the airside areas of Hannover Airport. The prevention of accidents, the protection of people and property are our highest priority. 

Our Safety Management Systems tools offer our partners and clients the opportunity to:

  • access up-to-date safety information,
  • submit safety messages directly.

 Click here for the SMS Tool of Hannover Airport

For the assignment of a user name and password, please contact: safety@hannover-airport.de.

Christopher Selle

Leiter Sicherheits-/ Managementsystem

Aircraft De-Icing

The winter service at Hannover Airport is thoroughly orchestrated. Important information on quick and frictionless aircraft de-icing can be obtained from the Aircraft De-Icing Plan. 



Aircraft De-Icing at HAJ

Departments & Authorities

Icon Parken

Ankunftsebene Terminal B (im Airport Service Center)

Öffnungszeiten: 7 Tage / 24 Std.

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Polizeiwache Flughafen


Verbindungsgang, Ankunftsebene zwischen Terminal B & C

Telefon Polizei-Hubschrauber-Staffel: +49 (0)511 972670



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Zoll Flughafen (Reiseverkehr)

Ankunftsebene Terminal C

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Amtstierärztliche Grenzkontrollstelle