Registration Point

Welcome to the Registration Office of the Flughafen Hannover-Langenhagen GmbH. 

You will find any relevant information on the various forms of identification and authorization within the airport here. Detailled information on the latter can be found in the airport's Identity Regulations.

We shall be happy to assist you with any arising queries. 

REQUIREMENTS FOR ACCESS TO THE SECURITY AREA (AIRSIDE)

Access to the airport's airside security areas is subject to the regulations of the Aviation Security Act of the Federal Republic of Germany and the Commission Implementing Regulation of the European Union DVO (EU) 2015/1998. Different access requirements apply depending on the place of work and period of use. 

Access to the security area is only granted under the following conditions.

  • There is an administrative or official necessity.
  • You have an airport ID card with appropriate authorizations.

Access to the security area without an airport ID card is generally not permitted!

Personal airport ID card

A personal airport ID card is required if you need frequent access to the airside security area.

  • This card is only valid for you and not transferable to other persons.
  • Use for private purposes is not permitted.

Persons for whom an airport ID card is requested must:

  • actually need the airport ID card to carry out an authorized activity for an authorized company,
  • be in an employment relationship with the applicant company, work as a freelancer for the applicant company or pursue a self-employed commercially registered activity.

(I) Request:

Airport ID cards must be requested in writing from the Registration Office.

The FHG forms valid at the time must be used for the application.

  • Request for the issue of an airport security pass
  • Request for background check

The required documents / forms can be found here

(II) Issue:

After a positive background check and participation in the security training, the airport identification card can be collected upon presentation of the certificates.

Persons who have to enter or drive on the apron in order to perform their duties must first complete and provide proof of the corresponding training (see chapter Training).

 

The different levels of authorization are designated by different colors. Depending on the color, access to the security areas is strong, less restricted or unrestricted.

Access to and driving in all safety areas:

  • Runways
  • Taxiways / apron, aircraft hangars
  • Waiting areas within the terminal buildings, baggage claim areas, distribution corridors and air passenger bridges.

The badge includes orange, green, yellow and white badges’ authorization.

Prerequisites:

  • Safety training in accordance with No. 11.2.6 of the Annex to DVO (EU) 2015/1998.
  • Training for driving on the taxiways
  • Training for driving on the apron

Register here at AGS for the training.

Access to and driving in the following airside safety areas:

  • Taxiways / apron, aircraft hangars
  • Waiting areas within the terminal buildings, baggage claim areas, distribution corridors and passenger bridges.

The badge includes the green, yellow and white authorization.

Prerequisites:

  • Safety training in accordance with No. 11.2.6 of the Annex to DVO (EU) 2015/1998.
  • Training on entering the apron (basic training on traffic and admission rules on the apron), or
  • Training for driving on the apron.

Register  here at AGS for the training.

Access to and driving in the following safety areas:

  • Taxiways / apron at GAT 1 and GAT 2
  • Roads from main apron access to GAT apron area

Authorization outside the green area only in case of verifiable official necessity (checks must be expected).

Requirements:

  • Safety training in accordance with No. 11.2.6 of the Annex to DVO (EU) 2015/1998,
  • Training on entering the apron (basic training on traffic and admission rules on the apron), or
  • Training for driving on the apron

Register here at AGS for the training.

Access to the following restricted areas:

  • Passenger terminals, waiting areas, baggage claim areas, distribution corridors and passenger bridges.

Access to the apron is not permitted!

Requirements:

Safety training according to No. 11.2.6 of the Annex to DVO (EU) 2015/1998.

Register here at AGS for the training.

Access to any non-public areas defined by FHG.

No access to the security areas!

Other forms of authorization

Persons without a personal airport ID who only need to enter the security area of the airport occasionally for business or operational reasons may be granted accompanied access to the security area of the airport on the basis of the regulation on daily permits.

Requirements:

  • Each person with a personal airport ID card may accompany up to five persons with a daily permit into the security area, for which they are authorized.
  • Daily permits may only be requested by companies, authorities or bodies that are also active at Hanover Airport.

Expiry of and restrictions on daily permits:

The issue of daily permits is limited to a maximum of 12 days per calendar year due to legal regulations.

The following basic requirements must be complied with:

  • Issue not more than seven days a month,
  • Issue no more than five consecutive days.

Exceptions to this rule must be requested separately and justified in detail. FHG's Corporate Security Steering Committee checks the plausibility and coordinates with the aviation security authority responsible for a possible exemption.

If a valid background check is presented, a daily permit may be issued for a longer period of time.

Escort by security staff:

If it may be necessary for FHG security staff to escort you, they must be notified at least 24 hours in advance to the Corporate Security Center (personnel disposition).

Issue of daily permits:

In principle, the FHG form "Antrag zur Erteilung eines Tagesausweis" ("Application for the issue of a daily permits") must be completed and a copy of a valid identity document (national identity card or passport) sent to the registration office in advance:

phone: +49 (0)511/977-1689

fax: +49 (0)511/977-1854

email: ausweisstelle@hannover-airport.de

 

Outside the registration office's opening hours, the security center can issue a permit:

phone: +49 (0)511/977-1222

fax: +49 (0)511/977-1204

email: sicherheitszentrale@hannover-airport.de

Visitors to the airport who are not primarily involved in activities within the airside security area will be issued with a visitor badge. Designated FHG employees are entitled to take these visitors, provided they wear the visitor badge visibly, into the airside security areas.

Fahrzeugausweise

Permits for vehicles are issued authorizing them to enter the airside security area or the apron.

Requirements:

  • Holding a valid driving licence,
  • Training for driving on the apron.

Request:

  • Permits for vehicles can be requested via the request form from the registration office. Official necessity must be indicated on the request by the relevant department, company or agency.
  • In the case of new requests, traffic management will issue a permit to FHG after its examination (in accordance with LuftVZO §§ 45 and 47 and FBO, Part II, Section 3.3.1).
  • The validity of permits for vehicles is generally limited to a maximum of one year. The expiry date is stored electronically (deadline January, 15th of the following year).

Vehicle vignettes:

Permits for vehicles are only valid in combination with a vehicle vignette.

  • The vignette must be clearly visible on the windscreen at the bottom right.
  • The vignette contains the 7-digit vehicle number of the corresponding vehicle registration document (badge).
  • The vehicle badge itself does not have to be visible in the vehicle.
  • Furthermore, every bicycle that travels on the apron requires a bicycle vignette.

Vehicle passage permits:

Vehicles that only require temporary access to the security area (max. three days) are issued with a passage permit.

  • The permit must be clearly visible behind the windscreen of the vehicle.

Vehicles with a permit must not drive on the apron without supervision and must be guided by a lead vehicle (e.g. Follow Me).

Training & Courses

You can find individual training sessions and programs of the Aviation Ground Service GmbH's Training Centers  with their up-to-date dates below:

Your place at a course can be book using the form provided by the Aviation Services GmbH. 

The following courses are offered:

(for dates, please click on the link)

You can find the enrolment form here.

Contact:
AGS Trainings Center
phone.: +49 (0)511 977 - 4247
fax.: +49 (0)511 977 - 4477
email: AGSTraining-Center@hannover-airport.de

 

Key and Access Authorization

When applying for keys, locking cylinders and access authorizations, please contact our Access Administration Office directly. This also applies in case of malfunctions or loss of keys.

FAQs airport ID card

The following documents must be submitted in order to apply for an airport ID card:

  • Request for an airport ID card,
  • Request for background check,
  • Copy of European identity card (front and back) or passport (incl. current registration certificate, not older than 4 weeks),
  • Certificate of good conduct from the country of origin translated for foreign citizens and declaration of impunity abroad.

Requests for background checks must be:

  • completed legibly and in full,
  • signed and stamped by the applicant, as well as their employer.
  • submitted to the registration office.

Duration of initial request - request for background check - the check is carried out by the relevant aviation authority and usually takes four to six weeks.

Please notice that it is your sole responsibilitiy to request an extension for your badge.

Important:

  • a new airport ID card must be requested at least three month before the old one expires,
  • a new reliability check must be requested,
  • Aviation Security Training is to be renewed.

Duration of follow-up request - in case of a valid background check certificate, the wait is likely to reduce. 

The expiry date of the airport ID card can be found on your airport ID card (VALID THROU/GÜLTIG BIS).

Permanent access to the security areas requires a valid background check according to §7 Aviation Security Act. The authority checks the applicant and, if applicable, confirms his/her reliability. Doubts may arise from past convictions or ongoing criminal proceedings, for example:

  • Daily rates
  • Enquiry by registration office

A positive background check is limited to five years. Flughafen Hannover - Langenhagen GmbH has no possibility to influence the decision on the reliability of the persons inspected by the aviation security authority.

An already existing background check of another federal state can be submitted and recognised when the application is submitted. Recognition requires the approval of the relevant aviation authority.

No airport identification card can be issued without a positive background check. If the reliability has been rejected by the relevant aviation authority, a new request can be made one year after the last verification result is announced at the earliest. The reasons for the negative decision will only be communicated to the applicant. If the applicant can prove that the reasons for the negative decision have in the meantime ceased to apply, a new examination may be requested at an earlier point in time.

Every holder of an airport ID card is obliged to return the card or have it changed at the registration offen immediately in the event of a change of company, termination of employment or change of name. Personal data, such as a change of address, must be reported immediately by the card holder directly to the aviation authority in charge. The identity card remains the property of Flughafen Hannover - Langenhagen GmbH. Please note that a late return or not returning the airport ID card will be subject to a fine of up to €10,000 according to the Aviation Security Act.

The loss of the badge must be reported immediately to the registration office or, outside business hours, to the Corporate Security Center on +49 (0)511 977-1222.

Contact

Registration point

Phone:

+49 (0)511 977 - 1279

- 1298

- 1689

- 1504 (key authorization)

 

Opening hours:

Mo. - Do. 06.30 - 12.00 a.m. and 1 -3 p.m.

Fr. 06:30-12:00 a.m.

 

Getting here

A map can be found here.