Comfort & VIP Services

Please book your service at least 5 days in advance. Booking inquiries are processed from Monday to Friday between 8 a.m. and 4 p.m.

Arrival Service

Arriving smoothly

Our services at a glance:

  • reception at the aircraft
  • baggage service
  • assistance with immigration forms
  • if desired: Access to the Takeoff Meeting Room (charges apply) - for your pick-up service too.

If your meeter would like to greet the arriving passengers in the airside terminal, please use the section "Additional Requests" on the application form. The Arrival Service can be combined with the Departure Service.

Fees (including VAT)

Up to 2 people               

€109

Each additional person           

€40

For groups exceeding 10 people: price on request

 

Non-binding Request

Departure Service

(not available from august 1st until october 15th)

For maximum comfort

Our services at a glance:

  • reception at the parking area
  • assistance with checking-in
  • stay at the Takeoff Meeting Room (catering can be booked additionally for €30/person if requested)
  • free WiFi
  • Priority Boarding
  • Valet Parking is available if requested

The Departure Service can be combined with the Arrival Service if requested.

Fees (including VAT)

Up to 2 people       

€149

Each additional person

€40

For groups exceeding 10 people: price on request.

 

Non-binding Request

Check-in Service

We will take care of your luggage, park your car and do the check-in.

For a relaxed Check-in

  • Reception at the VIP parking lot
  • You hand us your travel documents, your luggage and, if applicable, your car key
  • We will meet you at the parking lot in front of the departure terminal approx. 2 hours before departure.
  • If necessary, we will park your car in parking area 1
  • Completion of check-in
  • You will receive McDonalds vouchers for all travelers
  • You will receive your boarding passes, car keys and travel documents at the boarding pass control in the departure terminal

Fees (including VAT)

up to 2 people                 

€149 

each additional person           

€40 

For groups exceeding 10 people: price on request. 

Non-Binding request

Arrival & Departure Service Package

(not available from august 1st until october 15th)

Arrival Service

  • reception at the aircraft
  • baggage service
  • assistance with immigration forms

Departure Service

  • reception at VIP parking area
  • assistance with checking in
  • stay at one of the Common User Lounges including hot & cold beverages and snacks
  • free daily newspapers
  • free WiFi
  • Priority Boarding

Fees (including VAT)

Up to 2 people

€209

Each additional person

€60

Non-binding Request

Baggage Service

Arriving and departing conveniently with a group

Our services at a glance:

  • baggage transfer from your car to the check-in desk
  • baggage transfer from the baggage carousel to your car

Fees (including VAT)

Basic Fee

Additional Fee (per item of baggage)

More than 4 people€60€2
More than 9 people€70€2
More than 19 people€80€2

Non-binding Request

Family Service Package

Holiday time is family time. We offer the Family Comfort Service to facilitate your airport experience as a family. We take care of your baggage, park your car and do the check-in for you.

Our service for families with children of up to 12 years of age:

  • We meet you at the parking area in front of the departure terminal about two hours before departure. Just check the time with us.
  • You give us your travel documents, baggage and car keys, if applicable
  • We will park your car at parking garage P1, if applicable.
  • Your children will get a small surprise.
  • You will get vouchers for McDonald's for your entire family.
  • We take care of the check-in process for you.
  • You will receive your boarding passes, car keys and your travel documents at the departure terminal at boarding. 

Advice:
Please state your children's age when booking.

Please remember to announce bulky baggage (strollers, etc.) to your airline prior to your journey. 
 

Fees (including VAT)

Two adults with up to two children (up to 12 years of age): €99, for each additional child, we will charge €10; for each additional adult, we will charge €25. 

Please note that parking fees are charged additionally.
 

Submit non-binding inquiry