Head of Advertising Spaces/ Events
Comfort & VIP Services
Arrival Service
Arriving smoothly
Our services at a glance:
- reception at the aircraft
- baggage service
- assistance with immigration forms
- if desired: Access to the Takeoff Meeting Room (charges apply) - for your pick-up service too.
If your meeter would like to greet the arriving passengers in the airside terminal, please use the section "Additional Requests" on the application form. The Arrival Service can be combined with the Departure Service.
Fees (including VAT) | |
Up to 2 people | €109 |
Each additional person | €40 |
For groups exceeding 10 people: price on request | |
Departure Service
For maximum comfort
Our services at a glance:
- reception at the parking area
- assistance with checking-in
- stay at the Takeoff Meeting Room (catering can be booked additionally for €30/person if requested)
- free WiFi
- Priority Boarding
- Valet Parking is available if requested
The Departure Service can be combined with the Arrival Service if requested.
Fees (including VAT) | |
Up to 2 people | €149 |
Each additional person | €40 |
For groups exceeding 10 people: price on request. | |
Arrival & Departure Service Package
Arrival Service
- reception at the aircraft
- baggage service
- assistance with immigration forms
Departure Service
- reception at VIP parking area
- assistance with checking in
- stay at one of the Common User Lounges including hot & cold beverages and snacks
- free daily newspapers
- free WiFi
- Priority Boarding
Fees (including VAT)
Up to 2 people | €209 |
Each additional person | €60 |
Takeoff Meeting Room
For an undisturbed stay
Our services at a glance:
- exlusive use of the 100 sqm Takeoff Meeting Room including beverages and free WiFi
- catering (charges apply) if requested
Gisela Thiemann
Baggage Service
Arriving and departing conveniently with a group
Our services at a glance:
- baggage transfer from your car to the check-in desk
- baggage transfer from the baggage carousel to your car
Fees (including VAT) | Basic Fee | Additional Fee (per item of baggage) |
|---|---|---|
| More than 4 people | €60 | €2 |
| More than 9 people | €70 | €2 |
| More than 19 people | €80 | €2 |
Family Service Package
Holiday time is family time. We offer the Family Comfort Service to facilitate your airport experience as a family. We take care of your baggage, park your car and do the check-in for you.
Our service for families with children of up to 12 years of age:
- We meet you at the parking area in front of the departure terminal about two hours before departure. Just check the time with us.
- You give us your travel documents, baggage and car keys, if applicable
- We will park your car at parking garage P1, if applicable.
- Your children will get a small surprise.
- You will get vouchers for McDonald's for your entire family.
- We take care of the check-in process for you.
- You will receive your boarding passes, car keys and your travel documents at the departure terminal at boarding.
Advice:
Please state your children's age when booking.
Please remember to announce bulky baggage (strollers, etc.) to your airline prior to your journey.
Fees (including VAT)
Two adults with up to two children (up to 12 years of age): €99, for each additional child, we will charge €10; for each additional adult, we will charge €25.
Please note that parking fees are charged additionally.
Nicole Lautsch
VIP Service